Billing Term and Condition

SAFE PAYMENT METHODS

We offer diverse, secure payment channels for your water safety shopping:

  • Credit/Debit Cards:
    American Express, Mastercard, Visa, Discover, JCB, Diners Club
  • E-Wallets:
    Apple Pay, Google Pay, PayPal, Shop Pay, Venmo, Elo (Brazil local payment)
  • Security:
    All transactions use SSL encryption and PCI DSS-compliant gateways (Stripe, Braintree), safeguarding your lifejacket purchases.

CHECKOUT GUIDE

  1. Express Payment:
    • Save payment info (optional) for one-click checkout on future lifejacket/accessory orders.
  2. Professional Order Tips:
    • Child lifejacket orders prompt for height/weight input;
    • International orders auto-match safety standards (USCG/CE certifications).

ABNORMAL PAYMENT HANDLING

  • Failed Payments:
    Contact support@BestLifejacket.shop with your bank statement for manual order matching within 1 business day—never delay safety gear acquisition.
  • Refunds:
    Unshipped orders refunded instantly; shipped orders follow Returns Policy. Refunds process in 1–7 business days.

CUSTOMER SUPPORT

  • Email:
    support@BestLifejacket.shop (subject: "Payment Issue + Order Number", e.g., "PayPal Error + LJ20250715").
  • Phone:
    +1 305 494 9538 (Mon–Fri 9:00–18:00 EST, press 2 for payment help).
  • Live Help:
    "Payment Assistant" on checkout pages answers FAQs like "Why was my international card declined?" and "Bulk order payment guide".