Terms of service

OVERVIEW

These terms apply to BestLifejacket users, covering lifejacket purchases and safety equipment use, optimized for industry standards to protect your rights and safety.

SECTION 1 ONLINE STORE FUNDAMENTALS

1.1 Eligibility

  • Must be of legal age; parental consent required for minors (prevents unauthorized purchase of non-compliant safety gear).
  • Prohibited uses: Tampering with safety certifications, forging compliance reports.

1.2 Safety Usage

  • Use products strictly per instructions; user liable for accidents from non-compliant use.
  • No modifications (removing buoyancy materials, altering buckles); orders may be canceled for violations.

SECTION 2 ORDER & COMPLIANCE TERMS

2.1 Purchase Restrictions

  • Professional lifejackets (USCG-certified) require usage scenario (maritime/fishing/water sports) or may be canceled.
  • Frequent child lifejacket orders from one address may require usage proof (prevents resale to unsafe scenarios).

2.2 Compliance Notice

  • Prices exclude regional safety certifications (EU CE, USCG); cross-border buyers confirm destination compliance.
  • Product specs are for reference; actuals follow included safety manuals (with certification number lookup).

SECTION 3 PRODUCT & SERVICE DISCLOSURES

3.1 Safety Performance

  • Buoyancy data based on standard tests; actual performance varies with user movement, water temperature (link to usage tips).
  • Electronic inflatable lifejackets require regular cylinder pressure checks; no liability for maintenance neglect.

3.2 Service Modifications

  • Products may be 下架 for safety standard updates (ISO new rules) with 7-day notice.
  • Custom lifejackets (team logo prints) are non-returnable; require signing a Custom Safety Agreement at checkout.

SECTION 4 RETURNS & EXCHANGES

4.1 Hygiene & Safety Policy

  • Opened lifejackets are non-returnable except for safety-related defects.
  • Professional rescue lifejackets require unused proof (original packaging, unactivated CO2 cylinders).

4.2 Defect Handling

  • Report safety defects (torn buoyancy material, faulty buckles) with videos within 48 hours for return.
  • Size discrepancies require height/weight data for exchange (includes professional size chart).

SECTION 5 THIRD-PARTY SERVICES

5.1 Certification Partners

  • Some products fulfilled by certifying agencies (USCG items), with after-sales handled by agencies.
    5.2 Safety Tool Disclaimer
  • The "Buoyancy Calculator" is for reference only, not a sole safety basis.
  • Disputes from third-party safety tools are not our responsibility.

SECTION 6 LIMITATION OF LIABILITY

6.1 Safety Disclaimer

  • Performance not guaranteed in extreme conditions (e.g., stormy waters).
  • No liability for issues from lack of regular inspections (aging, leaks).

6.2 Intellectual Property

  • Lifejacket designs and patents are copyrighted; unauthorized replication is prohibited.
  • Users liable for third-party IP infringement disputes related to safety.

SECTION 7 TERMS UPDATE & DISPUTE RESOLUTION

7.1 Amendment Notice

  • Safety-standard changes (buoyancy material updates) post on homepage and via safety alert emails.
  • Promotion terms update real-time; confirm compliance before participating.

7.2 Governing Law

  • Governed by U.S. law; disputes litigated in Florida courts.
  • Invalid clauses do not affect core safety terms (certification, usage rules remain valid).

CONTACT US

  • Email: support@BestLifejacket.shop (subject: "Terms Inquiry + Order Number", e.g., "Returns Policy + LJ20250717").
  • Phone: +1 305 494 9538 (Mon–Fri 9:00–18:00 EST, press 2 for safety support).